Effective Date: 4/1/2024
Information We Collect
When you visit our website, we may collect various types of information to enhance your experience and improve our services:
- Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, email address, mailing address, and payment information, when you make a purchase, sign up for our newsletter, or engage with our website in other ways.
- Usage Information: We automatically collect certain information about how you interact with our website, including your IP address, browser type, device type, pages visited, and other usage statistics. This information helps us understand how our website is used and allows us to optimize its performance.
- Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to customize your experience on our website, analyze trends, track user movements, and gather demographic information. You can manage your cookie preferences through your browser settings.
How We Use Your Information
We utilize the information we collect for the following purposes:
- Providing and Personalizing Services: We use your personal information to deliver the products and services you request, personalize your experience on our website, and communicate with you about your orders, inquiries, and account activities.
- Marketing and Promotions: With your consent, we may send you promotional communications, newsletters, special offers, and other marketing materials that may be of interest to you. You can opt-out of receiving such communications at any time.
- Analyzing and Improving Website Performance: We analyze usage trends and patterns to improve the functionality, usability, and performance of our website. This includes optimizing content, identifying technical issues, and enhancing the user experience.
- Compliance and Protection: We may use your information to comply with legal obligations, resolve disputes, enforce our policies, and protect the rights, property, or safety of our users and our organization.
Data Security
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We regularly review and update our security practices to ensure your data is safeguarded against potential threats.
Your Choices
You have the following choices regarding your personal information:
- Updating Your Information: You can update or correct your personal information by contacting us directly or accessing your account settings, if applicable.
- Opting Out of Marketing Communications: You can opt-out of receiving promotional communications from us by following the instructions provided in the communication or contacting us directly.
- Managing Cookies: You can manage your cookie preferences through your browser settings or opt-out of certain tracking technologies. However, please note that disabling cookies may affect your ability to access certain features of our website.
California Consumer Privacy Act (CCPA) Rights and Disclosures
Effective Date: 12/2/2024
Last Updated: 12/2/2024
Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information. This section provides details about the personal information we collect, use, disclose, and your rights under the CCPA.
1. Categories of Personal Information We Collect
In the past 12 months, we may have collected the following categories of personal information from consumers:
| Category | Examples | Purpose of Collection |
|---|---|---|
| Identifiers | Name, email address, phone number, mailing address, IP address | Account creation, order processing, communication, fraud prevention |
| Commercial Information | Purchase history, products or services considered | Fulfillment of transactions, targeted marketing, customer insights |
| Internet Activity | Browsing history, search history, website interactions | Site analytics, improving user experience, and marketing |
| Geolocation Data | Physical location (derived from IP or mobile device) | Location-based services, fraud prevention |
| Inferences | Preferences, behaviors, and characteristics | Personalization of services, targeted advertising |
2. How We Use Personal Information
We use the personal information collected for various business purposes, including:
- Providing Services: To process transactions, deliver services, and provide customer support.
- Personalization: To tailor your experience on our website, including displaying content and offers relevant to you.
- Marketing and Advertising: To deliver targeted advertising and communicate promotions or updates.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
- Security and Fraud Prevention: To monitor and protect against unauthorized access and misuse of our systems.
3. Sharing and Disclosure of Personal Information
We do not sell personal information. However, we may share your personal information with the following parties for business purposes:
| Recipient | Purpose of Sharing |
|---|---|
| Service Providers | To provide services such as payment processing, analytics, customer support, and marketing assistance. |
| Business Partners | To offer co-branded services or jointly promote products/services. |
| Legal and Regulatory Bodies | To comply with legal requirements or respond to lawful requests (e.g., subpoenas). |
4. Your Rights Under the CCPA
California residents have the following rights under the CCPA:
a. Right to Know
You have the right to request:
- The categories of personal information we collect.
- The specific pieces of personal information we have collected about you.
- The purposes for which the information is collected, used, and shared.
- The categories of third parties with whom your information is shared.
b. Right to Delete
You can request that we delete your personal information, subject to certain legal exceptions.
c. Right to Opt-Out of Sale
Although we do not sell personal information, you have the right to direct us not to sell your personal information if our practices change in the future.
d. Right to Non-Discrimination
We will not discriminate against you for exercising your CCPA rights. This means we will not deny you goods or services, charge you different prices, or provide a different level of quality for exercising your rights.
5. How to Exercise Your Rights
To exercise any of your rights under the CCPA, please contact us using one of the methods below. We will verify your identity before processing your request and may ask for additional information to confirm your identity.
We will respond to verifiable consumer requests within 45 days as required by law. If more time is needed, we will inform you of the reason and extension period.
6. Verification Process
To protect your information, we require that you provide sufficient information to verify your identity when submitting a request. This may include:
- Providing details about past interactions with us (e.g., recent transactions, account activity).
- Confirming your email address or phone number associated with your account.
7. Authorized Agents
If you use an authorized agent to submit a request, we require written proof of authorization and may request direct verification from you.
8. Changes to This Section
We may update this CCPA section from time to time to reflect changes in our practices or legal obligations. The "Effective Date" at the top of this page indicates when this section was last revised.
Questions or Support
If you have questions about you privacy please contact us:
WebPictureFrames.comPhone: 1-800-410-5429
Email: support@webpictureframes.com
